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NEW Terms of Contract for Mystery Shopper
Please read over this agreement, if you accept all terms, then continue (scroll down) signing into the system. If you do not agree to these new terms, contact me - salli@bizshoptalk.com and I will be able to unsibscribe you from our database.
EMPLOYMENT STATUS:
As a mystery shopper for B. Business Solutions, Inc, you are an independent contractor. You are not an employee of B Business Solutions, Inc. You are responsible for reporting all income and paying associated taxes. You are responsible for tracking your payments and keeping all records of your work. You will be responsible for your own insurance or licenses for the jobs presented.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
Should you make $600 or more working with B Business Solutions, Inc. during the calendar year, we will issue you a 1099 Statement to be used in the filing of your Federal and State Income taxes. We also require that you complete and sign the necessary forms that we may be required to have on file for tax purposes.
You may not contact B. Business Solutions’ clients for ANY reason at all. This includes, in an effort to solicit business from those accounts. You agree not to enter into any direct competition with B. Business Solutions, Inc or use any knowledge or materials gained during your association with B. Business Solutions, Inc to enter into any business arrangement with any client of B. Business Solutions, Inc for a period of at least two years following the termination of this agreement. Failure to honor this non-competition clause may result in civil or criminal liability.
SHOPPER SELECTION
Shoppers are selected based on the needs of our client. Shoppers are then chosen based on their writing skills, detailed observation skills, proficiency in following instructions, ability to complete assignments as assigned and on time, and the target market considerations of the client.
Fill out all information on the application for best selection of assignments. Keep your profile up to date.
You will be paid within 2-6 weeks either by check or PayPal.
ALL CLIENT AGREEMENT: I agree to protect, and fully indemnify all B. Business Solutions Clients against any and all liability for claims, suits, or causes of action including but not limited to personal injuries, workers compensation, breach of contract, negligence, intentional conduct by me, tort claims, property damage, violations of local, state, or federal law, or any other action for damages, and I further agree to fully indemnify and reimburse these clients for attorneys fees, costs, or incidental damages resulting therefrom.
I agree to comply with all laws, ordinance, rules, and regulations of all governmental authorities in any matter relating to such work while on site at any property.
CASINO QUEEN SPECIFIC CLIENT AGREEMENT: I agree to protect, and fully indemnify Casino Queen against any and all liability for claims, suits, or causes of action including but not limited to personal injuries, workers compensation, breach of contract, negligence, intentional conduct by me, tort claims, property damage, violations of local, state, or federal law, or any other action for damages, and I further agree to fully indemnify and reimburse Casino Queen for attorneys fees, costs, or incidental damages resulting therefrom.
I agree to comply with all laws, ordinance, rules, and regulations of all governmental authorities in any matter relating to such work while on Casino Queen property.
CONFIDENTIALITY
All forms, correspondence and documentation acquired while preparing, conducting or relating to assignments for B. Business Solutions, Inc shall remain the sole property of B. Business Solutions, Inc. You agree not to divulge this information to any person for any purpose. Documents such as forms, standards, instructions, correspondence, completed reports, etc. are considered to be the property of B. Business Solutions, Inc and are under copyright protection.
For the protection of our clients, we also require that you not discuss your assignments with parties or individuals outside of the B. Business Solutions organization.
Tools and website links provided to me by BBS (Questionnaires, Client Instructions, Scenarios, Client Profiles, etc.), and information gathered during the course of my work, are strictly confidential, and must not be disclosed.
QUALITY OF WORK
When you accept a shop, you are responsible for providing quality work with the highest of integrity. Our clients expect an honest and fair assessment of their business. Keep in mind that your comments and ratings affect the lives and careers of those being evaluated!
It is crucial that you complete assignments as indicated in the instructions and evaluation. Similarly, you will need to deliver your assignments to us in the timeframes indicated for each project. This is critical to getting timely feedback for our clients so they can improve and take appropriate action immediately. B Business Solutions, Inc. reserves the right to withhold or adjust payment for any work that is considered to be incomplete, non-verifiable, or late. Our clients take these reports very seriously, as do we.
As an Independent Contractor it is understood by both parties that BBS reserves the right to adjust the compensation rate contingent upon the accuracy and completeness of my performance of the mystery shops. This would include conducting myself in the manner required when dealing with an associate or employee of any BBS client. In addition, the mystery shopping assignment must be completed accurately, performed during the agreed timeframe, and returned by the assigned due date. Any behavior or work that is sub-standard to the terms and conditions set forth in the client instructions provided to you by BBS will not be compensated.
In addition, I agree to the following Rules of Ethical Conduct:
I will not contact any client of BBS directly for any reason;
I agree to perform all shops with honesty and integrity;
I agree to submit all reports on or before the assigned due date;
I agree to honor all confidentiality agreements;
I agree to give immediate notice to BBS and their scheduling team if I cannot perform a shop for any reason;
I agree to return follow up calls or e-mails in a timely manner; within 24 hours
I agree to keep paperwork and notes for at least 60 days to assist with client questions.
I will not falsify or misrepresent reports;
I will not ask or encourage anyone to break confidentiality agreements with other firms for whom they conduct mystery shopping assignments;
I will not use any BBS media to publish complaints against vendors, clients, shoppers or mystery shopper providers;
I will not share information with others on which company shops which clients;
I will not share information with others on shopping fees and reimbursements for specific clients;
I will not share the results of a shop with others in order to protect the client's confidentiality;
I will not give one of my assignments to another shopper to complete without asking permission of my contact person at the independent scheduler designated by BBS
I will not perform any shops under the influence of alcohol, illegal drugs or prescription drugs that might impair my abilities;
I will not disrupt the normal business flow of an operation in the process of performing a shop (do not cause a scene);
I will not perform a shop unless I have thoroughly read each question on the survey and the instructions provided by BBS
I acknowledge that I will be working B. Business Solutions, Inc. as an Independent Contractor and agree to follow the principles of honesty, professionalism, fairness, and confidentiality that are outlined in this agreement.
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